Dear WCU Parents,

Welcome to the Department of Residential Living! We hope this site will serve as a resource for all your questions. We are pleased to provide Residential Living services for your sons and daughters.

If you would like to communicate with a staff member regarding your son or daughter, please refer to the WCU Residential Living Staff page for names, email and telephone numbers.

The Assistant Director or Resident Director listed for the specific residence hall is a good place to start for roommate questions, or you may contact our central office for assistance (828-227-7303).

Lisa Surber is our Assignments Coordinator and can answer your questions about specific room assignments, room changes, and fee questions.

Questions regarding financial matters, such as billing and account information, should be directed to the OneStop Office ( 828-227-7170).

Financial Aid questions - 828-227-7170

Meal Plan or CatCard questions - 828-227-7170

For other WCU personnel, go to Western Carolina University Online Directory.

Thank you for entrusting your son or daughter into our care, and please let us know if we may be of assistance.

Sincerely,

Residential Living Staff